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 Will you give a refund if I dont like it?
It may be helpful to review our warranty and return policies.
Which says in part:
You can return any product for any reason involving malfunction, damage in shipping, or anything that was our fault. However, you must contact us to let us know of the problem. Our 100% Money Back Guarantee, on everything except signed contractual agreements and custom made products, is good for 30 days from delivery. If you are not satisfied because of malfunction, damage in shipping, or for anything that was our fault, return the product(s) for a full refund excluding original cost of shipping. All products must be in original condition with all packaging and accessories. We cannot exchange or refund products unless they are damaged or defective.
If the product is defective on arrival, return the package to us for replacement. Please note: You must contact us to receive return approval BEFORE you return the package. We will not accept packages w/o authorization.
You must return the package with all contents and enclosures that shipped with the product. You must return it in the protective box or other similar shipping carton as used to ship originally. Incomplete products are subject to restocking fees of from 10% to 50%. In cases of major damage or abuse, the product may be refused. For liability and security concerns, return credit can only be made to the original purchasing account. Shipping charges are NOT refundable.
If it is an issue that you just don't want the product (would rather use money on something else, changed your mind, etc...) on an item that was custom made to your specifications, we can not issue a refund. Also, if the custom made product is just not 'what you had in mind', but is made to your specifications, we cannot issue a refund. It is understandable, custom made products are not saleable to anyone else. However, if a premade item (ImageQuest, FasGraphics, Auto Trim Express, etc...), the item can be restocked and a refund gladly given even if it because you just changed your mind. Where we can help out, we glady will.
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